Privacy Policy

Welcome to!

We’re glad you’re here! 

Our website address is

Our physical address is Post Office Box 2234 in Windsor, California, 95492.

Our Privacy Policy

This page shares our privacy policy and lets you know about what data is being gathered, what is being done with it, and what options you have with your data.

This site is built on a WordPress frame with the WPLMS (Word Press Learning Management System) theme by Vibe Themes. Privacy Policy (Automattic)

Vibe Themes Privacy Policy

If you have any questions, you can contact us by email here.

What personal data we collect and why we collect it

Depending on what you do on this site, your data may be collected for a number of different reasons. This data may include personal information that you offer, such as your name and email address in comments, the contact form, or in your courses.

When you take courses here at Empathy Academy, the site will store your information: your name, email, password, and avatar. This site will also track your progress in your courses and keep track of the courses you’ve taken. This site will keep track of your friend relationships and allow you to send private messages to your friends.

This site also has a private group forum attached to each course so that you can post questions, answer questions, and converse with your instructors and classmates.

If you purchase anything, your transaction data, such as purchase information, will be collected. This site may also collect technical data, such as information about cookies, and analytical data, such as the browser or platform you’re using or whether you got here through a web search.

We collect this data for a variety of reasons, depending on the context of your visit. The reasons are explained below, and your options for what happens to your data are explained below as well.

If you would like to download the file of data we hold about you (if any), you can request it here.

If you would like to delete the data we hold about you (if any), you can request that we do so here.

WPLMS (Word Press Learning Management System)

When you take a course here, the WPLMS stores your account information and your course progress, and keeps track of where you are in each of your courses.

WPLMS Privacy Policy

If you have friends in your courses, your friendships are managed by a program called BuddyPress, which keeps track of your friendships and allows you to send and receive private email messages with your friends here on the site. Buddy Press keeps a record of all of your correspondence, and you can delete your email threads in your Inbox whenever you like. You can also unfriend people whenever you like, and choose not to accept friend requests.

BuddyPress Privacy Policy (WordPress)

Another program within the WPLMS is BBPress, which is a bulletin-board program that manages our course forums. BBPress keeps track of the forums you belong to, it displays and stores your comments, and it notifies you when people post in the forums you’ve subscribed to.

BBPress Privacy Policy (WordPress)

If you would like to download the file of data we hold about you (if any), you can request it here.

If you would like to delete the data we hold about you (if any),  you can request that we do so here.

Contact Form

You can use our contact form to send us questions. The form collects the data you enter and your question or comment, and sends us an email. These form submissions are not stored anywhere on the site.

When you leave a comment, we also collect your IP address and browser user agent string to help with spam detection. Our spam detection service is Akismet.

Akismet Privacy Policy (Automattic)


This site adds cookies to help identify you as a student. These are for your convenience so that you do not have to fill in your details again when you return. These cookies last indefinitely.

If you make a purchase from this site, the Woo Commerce purchasing software may also add cookies to help keep track of your order. See below for WooCoomerce data collection information.

Embedded content from other websites

Course units and forums on this site may include embedded content (e.g. videos, images, articles, etc.). Some of this embedded content from other websites (such as YouTube, Imgur, Vimeo, or Instagram) may behave in the exact same way as if you visited that other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

YouTube Privacy Policy (Google)

Vimeo Privacy Policy

Imgur Privacy Policy

Instagram Privacy Policy


We use the Jetpack analytics system to track visits to this site and views of specific pages. This helps us understand which posts or pages are the most relevant to people.

Jetpack also tells us about the search terms people use to find our site, which helps us understand the interests users have so that we can create courses to respond to those interests.

Jetpack also tracks the platforms visitors use so that we can be aware of how our site works on phones, tablets, and desktops.

Jetpack Privacy Policy (Automattic)

WooCommerce Services

When you purchase courses, we use the WooCommerce program to manage your order and connect with PayPal for your payment.

Data collected

We collect information about you during the checkout process on our store.

For payments with PayPal: Purchase total, currency, billing information.

WooCommerce Privacy Policy (Automattic)

WooCommerce Privacy Policy (Automattic)

PayPal Privacy Policy

What we track and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like showing you pages in a format your browser can identify.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and order information.

Who on our team has access

Members of our team have access to the information you provide us. For example, Administrator can access:

  • Order information such as what was purchased, when it was purchased, and
  • Customer information such as your name, email address, and billing and shipping information.

We have access to this information to help fulfill orders, process refunds, and support you.

What we share with others

We share information with PayPal, who help us complete and send your order to you:

WooCommerce Privacy Policy (Automattic)

PayPal Privacy Policy


We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

How long we retain your data

The data our site collects is retained indefinitely, though you can ask us to delete it at any time. In some cases, keeping this data will help you in future visits to this site. For instance, if you create an account and take a course, your progress, account, and metadata are retained indefinitely. This is so the site can recognize you automatically instead of making you create a new account and password.

If you would like to download the file of data we hold about you (if any),  you can request it here.

If you would like to delete the data we hold about you (if any),  you can request that we do so here.

How we protect your data

This site is protected through constant monitoring and updating of all apps and plugins, through technical measures such as encryption and two factor authentication, and by daily monitoring by Sucuri, our web host SiteGround, and by our support staff.

Sucuri Privacy Policy

SiteGround Privacy Policy

What data breach procedures we have in place

We do not store any financial data here on the site; if you purchase anything, your financial data will be protected by PayPal. The only personal data that could be gathered here is your name, avatar, email address, IP address, and comments in course forums. If there is a data breach that affects you, we will attend to it as soon as we learn of it and contact you to let you know what happened and what the possible problems and solutions are.

What rights you have over your data

If you have filled out a contact form, taken a course, or made purchases here, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to download the file of data we hold about you (if any),  you can request it here.

If you would like to delete the data we hold about you (if any),  you can request that we do so here.

Thank you for visiting Empathy Academy! 

If you have any questions, please contact us by email here.